1. Information Collected. We may collect: (1) Registration info: name, company, phone, email. (2) Order info: shipping address, product details, transaction records. (3) Technical support info: inquiry content, experiment requirements.
2. Purpose of Use. We use your personal information mainly for: (1) Order processing, shipping and after-sales. (2) Technical consultation and support. (3) Sending product updates, technical news and promotional notices (unsubscribable at any time). (4) Improving website functionality and user experience.
3. Storage & Security. Your personal information is stored on secure servers within mainland China. We use industry-standard encryption (SSL/TLS) for data transmission and enforce strict access controls to prevent unauthorized access, leakage or tampering.
4. Sharing & Disclosure. Except in the following cases, we do not disclose your personal information to third parties: (1) With your explicit consent. (2) Service providers necessary for order fulfillment such as logistics and payment. (3) As required by laws or government authorities.
5. Cookies & Similar Technologies. We use cookies to improve website performance, remember your preferences and analyze traffic data. You can reject cookies via browser settings, though this may affect some website functions.
6. Your Rights. You have the right to: (1) access, correct or delete your personal information. (2) withdraw consent. (3) close your account. (4) file complaints about privacy violations. Please contact our data protection team via online inquiry or email to exercise these rights.
7. Policy Updates. This policy may be updated due to legal changes or business adjustments; the updated policy will be published on the website. We recommend reviewing it regularly. Continued use of our services constitutes acceptance of the updated policy.
